Terms of service

General Terms

  • Snuggle Stitches( Probity Consultancy & Marketing Services)  is a brand offering handmade crochet products. Each item is crafted with care, and minor variations may occur, making every piece unique.

  • We reserve the right to modify these terms at any time. Changes will be updated on this page, and continued use of the site implies acceptance.

2. Orders & Payments

  • All orders are processed only after full payment is received.

  • Prices are subject to change without prior notice.

  • We accept online payments through secure gateways. We do not store your payment details.

3. Custom Orders

  • Custom-made products are non-returnable and non-refundable unless they have a manufacturing defect.

  • Customers must provide accurate specifications for custom orders. Snuggle Stitches is not responsible for discrepancies due to incorrect information provided by the buyer.

4. Shipping & Delivery

  • We process and ship orders within the specified timeframe. Delivery times vary depending on location.

  • Shipping delays caused by courier partners, weather, or unforeseen circumstances are beyond our control.

5. Returns & Refunds

  • Returns are accepted only for eligible products within 2 days of delivery in the same condition as received.

  • Refunds will be processed only after the returned product passes our quality check.

  • For full details, refer to our Refund & Return Policy.

6. Cancellations

  • Orders cannot be canceled once they have been shipped.

  • Custom orders cannot be canceled once production has started.

7. Intellectual Property

  • All content, images, and designs on www.snugglestitches.in are the intellectual property of Snuggle Stitches and cannot be used or reproduced without permission.

8. Limitation of Liability

  • Snuggle Stitches is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

9. Governing Law

  • These Terms of Service are governed by the laws of India. Any disputes shall be subject to the jurisdiction of [Your State] courts.

10. Contact Us

For any questions regarding these Terms, contact us at snugglestitches25@gmail.com /9958729290